Terms and Conditions

Effective Date: 11^th Nov 2024

1. Acceptance of Terms

By accessing, browsing, or using the Protech Electromechanical Solutions website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy, and any other applicable laws and regulations. We reserve the right to modify or update these terms at any time without prior notice. Any changes will be posted on this page with the updated "Effective Date." It is your responsibility to check this page periodically for any updates.

2. Use of Website

You agree to use the website for lawful purposes only and in accordance with these Terms and Conditions. You may not use our website to:

• Violate any applicable local, national, or international law or regulation.
• Engage in any fraudulent or unlawful activity.
• Transmit harmful or malicious code (e.g., viruses, malware) that could damage or disrupt the website or the devices of users.
• Attempt to gain unauthorized access to our website, servers, or computer systems.

We reserve the right to suspend or terminate your access to the website at our discretion, if you fail to comply with these terms.

3. Intellectual Property

All content on this website, including text, images, graphics, logos, trademarks, product names, and other materials, is the property of Protech Electromechnical Solutions and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from our website without our express written permission.

4. Product Information

We make every effort to display accurate product descriptions, specifications, and pricing on our website. However, we do not guarantee the accuracy, completeness, or reliability of any product information. Prices and availability are subject to change without notice.

All products offered on our website are subject to the terms and conditions of sale, which may include warranties, return policies, and other provisions.

5. Orders and Payments

By placing an order through our website, you represent that you are legally authorized to make the purchase. You agree to provide accurate, current, and complete information required for processing the order, including payment information. We reserve the right to refuse or cancel any order at our discretion.

Payments for orders are processed through secure third-party payment gateways. Protech Electromechanical Solutions is not responsible for any issues related to payment processing, including but not limited to, payment fraud or errors in processing.

6. Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed. Protech Electromechanical Solutions will make reasonable efforts to fulfil orders in a timely manner, but we are not responsible for delays caused by third-party shipping carriers, customs, or other factors beyond our control.

7. Returns and Refunds

Please refer to our Return and Refund Policy for information on returns, exchanges, and refunds. If you have any questions regarding a return or refund, please contact our customer service team at [info@protechelectromech.com/+971 4 454 1261 or +971 4 454 1262].

8. Limitation of Liability

To the fullest extent permitted by law, Protech Electromechanical Solutions shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or services, even if we have been advised of the possibility of such damages.

Our total liability for any claim related to the website or products will be limited to the amount you paid for the specific product or service that gave rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Protech Electromechanical Solutions, its directors, employees, agents, and affiliates from any &all claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our website, violation of these Terms and Conditions, or infringement of any third-party rights.

10. Privacy Policy

Your use of our website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices.

11. Third-Party Links

Our website may contain links to third-party websites that are not operated by Protech Electromech Solutions. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the terms and privacy policies of any third-party site you visit.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of UAE, without regard to its conflict of law principles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in UAE.

13. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

14. Termination

We reserve the right to terminate or suspend your access to our website at any time, without notice, for any reason, including but not limited to violations of these Terms and Conditions. Upon termination, all rights and obligations under these terms will cease, except for any accrued liabilities.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: